These empathy map were designed to get a better understanding of my users in what they think, does, sees and feels when using an app. By doing this I can tailor my product to suit the users needs. This App will benefit the patients and carers in order to help them provide better health care.
I now know what the user may be feeling when using a product before using my app and how I can ease their worries. I will make sure their process is easy and user friendly.
I hope by doing this I can make a app that reaches everyone’s needs.
PDF Empathy Maps: