IXD302 – Task: Mock Emails

For this week’s tasks, we were asked to create a series of mock-up emails that we would send to hypothetical people in a workplace. This was helpful towards learning more about how to properly write up emails, and how to tailor them towards different sets of people.

1. To the manager, keeping them up to date on a project progression.

Dear (name),

I hope you’re doing well.

I would just like to update you on the progress of my Portfolio site. I have recently begun development of the site using Webflow, which has been an incredible help in terms of HTML and CSS. The site is in it’s final stages now, and should be finished in the next couple of weeks.

Many thanks,


2. To a client requesting content that is a past due and necessary to progress.

Dear (client),

I hope you are well.

I am emailing in regards to the content that you were due to submit last week but I have yet to receive. I understand that there may be a reasonable explanation for a late hand-in, but I hope you understand that it is necessary for me to have this content in order to progress with my role in this project.

Please let me know as soon as you have the content available.

Kind regards,

Jessica Donnan

3. To a client who has requested information or files from you months/years after the job.

Dear (client),

I hope you are doing well, it’s so nice to hear from you again.

I would be happy to provide the information you requested, please find attached the files necessary.

Please feel free to contact me about anything else you may require.

King regards,


4. Asking for clarification on something you didn’t understand from a team member.

Hi (name),

Hope you’re doing well.

I was hoping to ask for clarification on a subject you brought up in yesterday’s meeting. (Question about subject).



5. To request and arrange a meeting.

Dear (name),

I would like to arrange a meeting regarding (subject), on (date) at (time). Would it be possible for you to confirm that this is suitable?

Many thanks,


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