IXD303 – You =/= User

Neilson Norman Group Research I was scrolling through the NNG website, and came across this video. It was all about how designers are not users, and users are not designers. You cannot get a great design by asking users by asking what they want, rather, we can create one by observing users doing tasks on […]

IXD304 – Thinking Like a Storyteller

Cindy Chastain – Thinking Like a Storyteller I saw Kyle had suggested that we watched this talk by Cindy Chastain in order to help us think like storytellers for this module, so I decided to give it a watch and take note of my thoughts.   Right from the start, Chastain captivated the audience well […]

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