Task Flow Diagram
Now that I have created user personas, and understand my users’ needs, it is time to create a user flow diagram. A user flow diagram helps us understand the journey of our users through a site/app, and helps us base the project on this information. It is an easy way to lay out how a user will get from point A to B, and track their journey to the end goal.
To create a user flow diagram effectively, I need to think about what users will see before reaching a certain page in the app/site, and the decisions they made / actions they carried out in order to get there. Doing this will also help me think about what I need to include on those pages, and how I will present these actions to a user in order to aid them in achieving their end goal.
With this in mind, I made a user flow diagram using Miro.
Here is a snapshot of my diagram in case the link above doesn’t work: