Deadline: 05/11/21
Apply on Workday with CV and portfolio
Interview process:
- Interview (30-40 mins)
- Second stage interview (present short design challenge)
- Stephen Picton – director of communications – him and Jordan will be reviewing application
- UX is the heart of the development process in Global Payments.
Intro to Global payments integrated
- Focus on integrated payment solutions
- Sites across the world
- Allows users to manage account, invoices, credit card, etc…
- 24,000+ employees
- Dominic was a placement student last year
- Belfast and Foyle sites accounts for 80% of the revenue for the company
Intro to technical communications
- UX: UX design system –> Ux practices and processes –> Customer feedback –> Accessibility
- Tech Docs: API documentation (A way of interacting with the software) –> Compliance documentation (Finance, security and compliance) –> Practices and processes –> Style guide
Merges to create —> UX WRITTING
- Hardware interface
- Software interface
- User guides
- Help center
Accessibility is a huge thing for Global Payments especially since in the states by law the UI must be accessible.
Intro to Genius
Team goal
- Promote Ux
- Conduct research
- Collaborate across disciplines
- Deliver design decisions
- Create solutions
- Seek feedback and validate design
Strategy
- Lean product strategy
- Agile product development
What to expect
- You will be part of the team
Gemma’s placement experience
- Built out interface devices
- Prototyping used tool called protopie
- Communicating with others, at home and overseas
- Journey maps
- empathy maps
- Creating device illustrations
- How you can apply
- Hypothesis mapping
- The mad hackathon (Allows employes to present ideas they think global payments should develop)
- Start date: July 2022 for 12 months
- Working hours: 37.5 hours per week Mon -Fri 9:00 – 5:30
Key skills they want
- design for accessibility
- UX writing
- Illustrative skills
- Design thinking – they are not that worried about the portfolio
- Brush up on understanding of UX process for interviews. How to put yourself in the mind of the user
- Design UX and UI for design thing with one of their screens and show them?
- Empathy maps