Global payments

Deadline: 05/11/21

Apply on Workday with CV and portfolio

Interview process:

  1. Interview (30-40 mins)
  2. Second stage interview (present short design challenge)

  • Stephen Picton – director of communications – him and Jordan will be reviewing application
  • UX is the heart of the development process in Global Payments.

Intro to Global payments integrated

  • Focus on integrated payment solutions
  • Sites across the world
  • Allows users to manage account, invoices, credit card, etc…
  • 24,000+ employees
  • Dominic was a placement student last year
  • Belfast and Foyle sites accounts for 80% of the revenue for the company

Intro to technical communications

  • UX:  UX design system –> Ux practices and processes –> Customer feedback –> Accessibility
  • Tech Docs: API documentation (A way of interacting with the software) –> Compliance documentation (Finance, security and compliance) –> Practices and processes –> Style guide

Merges to create —> UX WRITTING

  • Hardware interface
  • Software interface
  • User guides
  • Help center

Accessibility is a huge thing for Global Payments especially since in the states by law the UI must be accessible. 

Intro to Genius

Team goal

  • Promote Ux
  • Conduct research
  • Collaborate across disciplines
  • Deliver design decisions
  • Create solutions
  • Seek feedback and validate design


  • Lean product strategy
  • Agile product development

What to expect

  • You will be part of the team

Gemma’s placement experience

  • Built out interface devices
  • Prototyping used tool called protopie
  • Communicating with others, at home and overseas
  • Journey maps
  • empathy maps
  • Creating device illustrations
  • How you can apply
  • Hypothesis mapping
  • The mad hackathon (Allows employes to present ideas they think global payments should develop)

  • Start date: July 2022 for 12 months
  • Working hours: 37.5 hours per week Mon -Fri 9:00 – 5:30

Key skills they want

  • design for accessibility
  • UX writing
  • Illustrative skills
  • Design thinking – they are not that worried about the portfolio
  • Brush up on understanding of UX process for interviews. How to put yourself in the mind of the user
  • Design UX and UI for design thing with one of their screens and show them?
  • Empathy maps

IXD103 – Application – Week 6

Exploring identity

Your brand is gateway to your true work, it will attract people who want the promise of your brand – which you deliver

-David Buck

What can I apply to my brand?

Think outside the box

What do I need, how would I introduce myself?

  • Social media/ online presence – CONSITENCY
  • Business cards – ESSENTIAL – they leave a lasting impression and are a must have for networking
  • Advertisement banners
  • Ads in newspapers
  • Website
  • Email signature
  • Packaging
  • Portfolio
  • Studio – could be interior décor. Office design ( eg monogram into a desk?
  • Corporate gifts
  • Apparel ( take it with you were you go eg phone case, tote bag, shirt. Become a walking ambassador for your brand)
  • Video Idents (signing off prototypes, videos and motion graphics)
  • Merchandise (stickers, phone case, laptop cover)
  • Literature (leaflets, pamphlets, etc)
  • Prototypes/presentations
  • Sponsorships
  • Blimps LOL
  • Headed paper (eg for letter or invoices)
  • Envelopes/Mailers (a good way to make an impact when sending CVs to employees)
  • Postcards (again good CV idea)
  • Stationary (they draw attention, provide more points of recognition)
  • Funding opportunities (using your brand to show professionalism and confidence when applying for funding for your digital products or start-ups) The more real you make something feel, the more willing/confident they will feel to invest. Solid mock-ups and prototypes are important.


Design your own business card, use your wordmark, typeface choice and monogram or symbol to design a business card. It must be 85x55mm. Consider both sides of the card.

Can use different paper types or colours and use a stamp to put in your details? paper finish


rugby printer

digit printing (Belfast)

  • Look for examples of good business cards

Deadline 08/02/21

  1. Backup work on blog
  2. Monogram, wordmark
  3. colours
  4. Research
  5. Sketches
  6. Business card
  7. Artist research

—– It will be in the form of group critiques —–

Book a tutorial for Thursday if needed.